Shipping & Handling
Welcome to Mayalstudio! We are committed to delivering your orders efficiently and ensuring that your experience with us is as smooth as possible. Below, you’ll find all the information you need regarding our shipping and handling policies.
1. Shipping Information
1.1 Shipping Locations:
We currently ship to Pakistan only. If you have any questions about shipping to your location, please contact us at info@mayalstudio.com.
1.2 Shipping Methods:
We offer various shipping options to meet your needs. Standard shipping, expedited shipping, and express delivery are available. Shipping methods and costs will be calculated at checkout based on your location and the size of your order.
1.3 Processing Time:
Orders are typically processed within 1-2 business days of receipt. Please note that processing times may vary during peak seasons or sales events. Once your order is processed, you will receive a confirmation email with tracking information.
1.4 Shipping Time:
Delivery times vary depending on your location and the shipping method selected. Estimated delivery times are as follows:
- Standard Shipping: [e.g., 5-7 business days]
- Expedited Shipping: [e.g., 2-4 business days]
- Express Delivery: [e.g., 1-2 business days]
Please note that these are estimates and actual delivery times may vary due to factors such as weather conditions, holidays, or carrier delays.
2. Handling Charges
2.1 Handling Fees:
A handling fee may be applied to cover the cost of packing and preparing your order. The handling fee will be included in the total cost displayed at checkout.
2.2 Bulk Orders:
For bulk orders, handling fees may vary based on the size and weight of the shipment. Our team will provide a detailed quote, including handling charges, before processing your bulk order.
3. Order Tracking
Once your order has been shipped, you will receive an email with tracking information so you can monitor its progress. You can also track your order status by logging into your account on our website.
4. Shipping Issues
If you experience any issues with your shipment, such as delays, missing items, or damage, please contact us as soon as possible at info@mayalstudio.com or call us at +(92) 326-2233998. We are here to help resolve any problems and ensure you receive your order in perfect condition.
5. Address Accuracy
Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or issues caused by incorrect or incomplete address information. If you need to make changes to your address after placing an order, please contact us immediately.
6. Returns and Exchanges
For information on returns and exchanges, please refer to our Returns & Exchanges Policy page. If you have any questions or need assistance with returns or exchanges, feel free to contact us.
7. Contact Us
If you have any questions about shipping and handling, please reach out to us:
Mayalstudio
Email: info@mayalstudio.com
Phone: +(92) 326-2233998
Address: 9H Apartment Architecture Engineering Housing Society Lahore
Thank you for choosing Mayalstudio! We appreciate your business and look forward to serving you.